Emily is passionate about healthy relationships. She believes that authentic human connection fosters growth. She is particularly interested in helping families improve their communication, develop conflict resolution skills and find joy in being together. She is an adoptive parent with real-life experience in attachment and trauma issues and the unique challenges they can bring. Emily is also passionate about helping people who are in high control groups such as cults or intimate relationships. She provides exit counseling for people who are ready to leave and can also assist the friends and family of those in such situations. Her other interests include women's issues, grief, anxiety, substance abuse, depression, mindfulness and restorative processes for healing conflict. Emily offers a compassionate, empathetic, non-judgmental environment to assist the Client in overcoming their obstacles. She incorporates aspects of Relational-Cultural theory, Person-Centered, Solution-Focused therapy and Cognitive Behavioral therapy. She focuses on strengths, solutions, psychoeducation, self-care and self-compassion. Emily believes there are many ways to provide therapy and will work together to find what is best for the Client.
Location: West Bend
Danielle Carlson, MSW, LCSW
Danielle has been providing generalist practice mental health counseling in the Milwaukee area since 2006. She believes that people go to therapy for a variety of reasons and is here to support you as you need, no matter what you are struggling with. She is passionate about therapy and approaches it in a warm and nonjudgemental manner. Danielle draws from several modalities including Cognitive Behavioral Therapy, Strengths Perspective and Solution Focused therapy. Danielle's interests include depression, anxiety, trauma, stress management, relationship challenges (including couples and family therapy), anger management, LGBT issues, mood disorders, AODA challenges, women's issues and life transitions. Throughout therapy, Danielle will actively listen to you, help you devise goals and give you insight and tools to use in order to help you heal and progress in your life. She truly believes that anybody can benefit from therapy and looks forward to exploring this journey with you.
Location: West Allis
Anni Cox, MSW, LCSW
Anni has been providing counseling services to the Waukesha community since 2003. She works with patients addressing a wider variety of issues including depression, anxiety, grief and loss, as well as separation and divorce. She provides compassionate, comprehensive care to individuals, couples and familites using a systemic approach, which focuses on strengths and resiliencies. Anni is a Family Systems trained therapist who utilizes Solution Focused therapy. Anni is also EMDR certified (Eye Movement Desensitization and Reprocessing) and has done much work with the Women's Center of Waukesha focusing on physical and sexual abuse. Anni has taught graduate level courses in counseling at Mount Mary University and continues to supervise interns from the University of Wisconsin at Milwaukee and Alverno College.
Location: West Allis
David Dich, MS, LPC
Assistant Director and Therapist
Having graduated from the University of Wisconsin at Milwaukee in 2006 with a concentration in community counseling, David has experience working with a wide range of clients. He has previously done group counseling as well as individual work with teens and adults from a wide range of backgrounds. David has experience conducting career counseling and job transition strategies having previously worked in academia providing these services to students and alumni. David currently specializes in anxiety, depression, marriage and family therapy, career issues, grief, divorce and stress management. He also has a strong passion for working with current, and returning, military veterans having previously worked in the intelligence field for the U.S. Navy. David is also an Adjunct Professor at Lakeland University teaching graduate level courses in counseling. He also Supervises and mentors post-graduate interns at both Northshore and Lakeland University.
James Eiff, MSW, LCSW
James works with children, adolescents, and adults providing individual, couples, and family therapy. From small private practices to large psychiatric treatment institutions like Rogers Memorial Hospital, he has cultivated experience working with diverse clientele in a variety of treatment settings and has lead therapy groups focused on trauma, anger management, personality disorders, depression, and anxiety. James graduated with his Master’s degree in Social Work from the University of Wisconsin - Milwaukee with concentrations in behavioral and physical health and trauma therapy. He has provided consultation for programming revision in the areas of trauma and personality disorders and currently serves on the Board of Directors for the National Alliance on Mental Illness in Waukesha. James’ eclectic approach to therapy draws from cognitive behavioral therapy, depth psychology, dialectical behavior therapy, positive psychology, and solution focused therapy. In 2007, he traveled to southern India to study coping strategies used by survivors of the 2004 Indian Ocean Tsunami. Always amazed by resiliency of the human spirit, James employs a strength-based approach that looks at all behaviors as adaptive and seeks to avoid judgmental attitudes that prevent greater understanding, a requisite for sustainable positive change.
Locations: Milwaukee and West Allis
Jane Jaszewski, MSW, APSW, LMFT
Jane holds a Masters in Social Work and is a Certified Advanced Practice Social Worker with a license in Marriage and Family Therapy. She received her degree through the University of Wisconsin - Milwaukee and completed post graduate training at the Family Therapy Training Institute through Aurora Family Service in Milwaukee. Jane is certified and licensed by the State of Wisconsin and provides adult individual and couples counseling as well as family therapy. She believes the goal of therapy is to obtain a good working knowledge of inner resources so as to build upon natural abilities and instill a sense of hope. Her treatment approach uses a blend of psycho-educational, cognitive-behavioral and related therapeutic models to treat anxiety, depression, personal and interpersonal issues. Jane also draws from various skill sets to help clients develop healthy relationships and coping skills. She also addresses grief issues and matters of faith that may impact psychological and emotional well being.
Locations: Milwaukee and West Allis
Alex Kloety, MSW Intern
A crucial step toward building any strong relationship is establishing trust. Alex believes that a successful Client/Therapist collaboration is formed on a foundation of trust which includes good rapport, an understanding that the Client is the compass and the session will go in the direction they choose. Alex has experience working in a residential treatment facility working with those who struggled with substance use disorders as well as working with teens experiencing various mental health challenges. He believes that his education, previous experience and his personal life has helped him to better utilize various treatment modalities such as Person-Centered Therapy, Cognitive Behavioral Therapy, Dialectical Behavior Therapy and Logos Therapy. Alex has also received specialist training in Brainspotting which locates points in the Client's visual field that help to access unprocessed trauma in the subcortical brain. His therapeutic interests include sexuality and gender identity, trauma, teens and young adults aged 11 years and older. Alex also utilizes a therapy dog by the name of Higgins. Higgins serves the dual purpose of acting as Alex's guide dog (Alex lost 90% of his vision when he was 20 years old) as well as helping Client's cope and feel at ease with the therapeutic process. However, Higgins need not be present if the Client has a preference.
Location: West Bend
Michele Mastalarz, LCSW
Michele is a MSW graduate from the University of Wisconsin at Milwaukee and a Licensed Clinical Social Worker. She previously spent 8 years at Aurora Psychiatric Hospital working with the eating disorder program for inpatient and partial hospitalization levels of care. Michele integrates principals of ACT, DBT and CBT as integral coping options during the recovery process. Her therapeutic approach is strength based, utilizing systems theory to ensure comprehensive support and access to resources/collaboration with established community treatment providers is maintained throughout the patient experience. Michele has a social service background working 19 years in residential treatment with at-risk children, adolescents and adults who experienced co-morbid mental health and cognitive delay diagnoses and extensive abuse/trauma histories. Her experience in residential treatment included trauma informed care, advocacy work in the legal system/educational settings and transitional planning (for return home, into treatment foster care, adult service planning or independent living). Michele is open to working with all ages. She specializes in treatment for children (ages 6+) and adolescents for behavior plan development, consult Autism Spectrum Disorders, ADHD and conduct/mood challenges. Individual, group, couples and family therapy available. In addition to supporting the team at Northshore, Michelle also supports the Ascension network at their Prospect Medical Clinic location as a part-time Behavioral Health Therapist. *Family therapy required for treatment of patients ages 6-12 of age as part of the therapeutic intervention.
Christina McGinn, MS, LPC, NCC
Christina is a National Certified Counselor (NCC) who earned her Masters degree from Mount Mary University in Clinical Mental Health Counseling. She is an active member of the American Counseling Association (ACA) and the International Honor Society in Psychology (Psi Chi). Christina enjoys working with children older than 10, adolescents, and adults dealing with mental health issues. She has an interest in depression, anxiety, grief, family communication, trauma and working with children and their families on school related issues. She works from a Person-Centered and Family Systems approach to counseling, which is strengths-based in nature. She believes that the counseling relationship is key to making changes and works hard to make sure all Clients feel respected and heard. Christina has experience working with kids and teens in various settings such as: school, juvenile justice, community non-profit and private-practice settings.
Location: West Bend
Amy Miles, MA, LPC
After working in two different behavioral health settings, Amy has experience working with a wide assortment of clients and a variety of mental health and behavioral issues. She has experience, and a deep interest, in counseling individuals, couples and families struggling with anxiety, depression, bipolar disorder, marital issues, teenage behavioral issues, and autism. She also specializes in Borderline Personality Disorder and has received specialized training from leading researchers and practitioners in this area of study. Amy is certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and is educated in Suicidology, motivational interviewing, and psychometric testing. Amy is skilled in Dialectical Behavioral Therapy (DBT) and techniques like mindfulness, interpersonal effectiveness, emotional regulation, and distress tolerance and stress management. Her specialized training also allows Amy to utilize Cognitive Behavioral Therapy (CBT) and acceptance and commitment therapy (ACT) if she needs to tailor her approach based on the client or other factors. Using an eclectic approach, Amy is engaging and solution-focused in treatment, preferring to work directly on client issues rather than taking a passive stance.
Locations: Cedarburg, West Bend
Dr. Joy Myers, PhD, CSAC
Clinic Owner, Director and Therapist
Dr. Myers has a PhD in educational psychology and is a State Certified Alcohol and Drug Counselor. Since 1982, she has been working with individuals, couples and families with alcohol and other drug abuse problems. She specializes in issues related to ongoing recovery including eating disorders, childhood physical abuse, goal setting, adoptee issues and budget counseling. She assists families in developing intervention techniques to motivate chemically dependent persons into treatment. In addition, she has extensive experience in diagnosing and treating depression, anxiety, Obsessive Compulsive Disorder and grief. She has a Trauma Certificate and has expertise in working with individuals who have suffered from trauma, crisis, grief and Post-traumatic Stress Disorder.
Locations: Cedarburg, West Allis and West Bend
Mariann Pancy, LPC Intern
Mariann believes that sometimes life throws us a curveball, or we encounter challenges that make us feel overwhelmed. The complexities of certain relationships in our lives may be very challenging as well. There are times when we feel that we are not being heard. In these situations, Mariann believes that therapy can help navigate where you are and where you want to go. It can also serve as a guide in one's journey of discovering who you are and who you want to be. Her therapy style focuses on the mind-body connection and problem-solving skills. Her personal style is warm, empathetic and non-judgmental so as to foster a healthy therapeutic relationship that allows the individual to explore solutions to their challenges. Mariann works collaboratively to find positive alternatives to unproductive coping skills by exploring negative thought patterns, core values and outdated belief systems.
Mariann is currently enrolled in the graduate program of Clinical Mental Health at UW-Milwaukee. She is also a returning student after having worked in a hospital setting for 15 years. She is also a certified Ayurvedic Practitioner, Yoga Instructor and Reiki Energy Healer.
Her Strengths lie in neuro-psychopathology, Mindfulness, diet and nutrition, Cognitive Behavioral Therapy, Attachment Theory and Interpersonal and Social Rhythm Therapy. She uses all of these modalities to help manage depression, bi-polar disorder, anxiety disorders, grief and bereavement, attachment injuries as well as relationship and career challenges and those occasional mental "tune-ups".
Mariann primarily works with adults, older adolescents, couples and the LGBTQA+ community.
Location: Cedarburg and Milwaukee
Tricia Pavlons, MS, LPC
Tricia is a Licensed Professional Counselor (LPC) who earned her Masters Degree in 2000. She specializes working with those who suffer from anxiety, depression, stress management, PTSD/trauma, behavioral disorders and mood disorders. Tricia works with children starting at age 8; teenagers and adults. Additionally, Tricia enjoys working with unmarried and married couples to teach conflict resolution skills, build healthy communication skills and improve the overall relationship. Tricia's approach is to be compassionate, warm and non-judgemental. Tricia provides individual care and focuses on the strengths a client already has in order to build a positive therapeutic relationship. She has been trained in TF-CBT and has been using this model for over 8 years. Her primary approach is using Cognitive Behavioral Therapy (CBT).
Monica Quesnell, LPC Intern
Monica acknowledges that imperfections and failures are a part of being human and that sometimes life doesn't always go according to plan. She is driven to helping others overcome personal barriers, discouragements, and faulty conceptions that get in the way. Monica challenges dysfunctional beliefs regarding inadequacy and encourages her clients to understand who they are, what they want and increase their assertiveness and confidence. She believes that cultivating a positive sense of self is an ongoing process and everyone has the potential for growth. Her approach utilizes evidence-based practices to help clients pursue their goals and become better connected. Monica provides generalist treatment for children, teens and adults. Her areas of interest include working with the LGBTQ+ community, as well as law enforcement officers and their spouses/families. Monica is also currently enrolled in UWM's graduate program for Clinical Mental Health Counseling and is obtaining a certificate in Trauma Informed Care.
Locations: Cedarburg and West Bend
Bob Rockey, LCSW, ACSW
Bob Rockey has served those struggling with mental illness and personal problems in the Milwaukee area since 1980. He is a graduate from Macalester College and the University of Wisconsin-Milwaukee. At Northshore, Bob works with couples, families and individually with adolescents and adults (as well as older adults), helping with such issues as depression, bipolar disorder, addictions, codependency, abuse, grieving and various transitional issues. He often uses a blend of Solution Focus, Cognitive Behavioral, 12-Step and other therapeutic stances to fit the needs at hand. He is experienced with pain and many types of medical conditions, as well as physical and emotional disabilities, chronic mental illness and EAP services. He now leads therapy groups for Chronic Pain and long term Caregivers here at Northshore. Bob is a long time member of the National Association of Social Workers and was on staff at Rogers Memorial Hospital for over 30 years in their in-patient facilities. He long supervised Graduate level Social Work and Counseling interns, and has been a speaker for the Waukesha Mental Health Association and a guest lecturer for the University of Wisconsin-Milwaukee, Concordia University and Alverno College.
Locations: West Allis and West Bend
Heidi Rupnow, MS
Heidi views therapy as a method of assisting clients to develop strengths and resources that the client may have lost sight of, particularly during times of stress. Heidi has worked in various behavioral settings for the past ten years. She has experience working with a variety of behavioral and mental health disorders and has a strong passion for working with children, adolescents and teens. She specializes in behavioral issues and provides disruptive behavioral treatment for children and adolescents. Heidi also assists parents with training programs that incorporate advanced behavioral techniques to assist in their child's progress as well as to improve the parent/child relationship. Her treatment modality primarily derives from an integrative approach that draws from both play and art therapies and Cognitive Behavioral Therapy. She views therapy as a partnership and will work with you to set goals, track your progress and find more effective strategies to help you achieve your goals. Heidi is an active memeber of the American Counseling Association and Chi Sigma Lota, an International honor society that values academic and professional excellence in counseling.
Shana Schloemer, MS, LPC and Trauma Certificate
Co-Director and Therapist
Shana specializes in working with adults and children with trauma histories and has years of experience working for Washington County Human Services’ crisis program. She has expertise doing suicide assessments, grief counseling, AODA assessments, and debriefing First Responders after critical incidents. She also has extensive experience working with adolescents and their families in assisting with healing, teaching how to disengage in arguments, and communicating. Her approach to therapy is from the perspective of Trauma Informed Care, which looks at individuals from a question of “what has happened to you?” as opposed to “what is wrong with you?” She helps people discover relaxation techniques such as aromatherapy, deep breathing, journaling, and other sensory experiences. These approaches along with looking at perceptions and negative thought patterns can be helpful when working on anxiety and depression. She uses a strengths based approach and views healing as a process and joining the client where they are at in their journey. Shana’s interests are in trauma, LGBT issues, sex therapy, gender assessments, post partum depression, anxiety, depression, suicide prevention, and parenting issues. She is available for public speaking or trainings.
Location: West Bend
Thomas J. Shiltz, MS, CSAC
Since 1972, Tom has been working the chemical dependency and eating disorders field as a therapist, consultant and workshop presenter. He is the author of “Ten Steps for Preventing Student Relapse”, “Student Guide for Relapse Prevention”, and “Eating Concerns Support Group Curriculum”. Mr. Shiltz’s psychotherapy practice at Northshore Clinic includes individual, couples, and family counseling, primarily in the areas of eating disorders, trauma, and addictions. In addition to his clinical work, Mr. Shiltz is on staff at Rogers Memorial Hospital. As Training Specialist for the hospital, Mr. Shiltz develops and delivers professional workshops, assists with research development, provides consultation services to schools and mental health agencies, and writes and publishes training materials. Mr. Shiltz is an ad hoc instructor for Cardinal Stritch University and is a member of the Academy for Eating Disorders.
Locations: Cedarburg and West Allis
Lisa A. Tieglman-Koepp,
MSEd, LPC, NCC, CNT, CEDS
Lisa holds a Masters Degree in Education with an emphasis in community counseling and is both licensed as a professional counselor with the State of Wisconsin and board certified as a national counselor. She obtained certification as a Narrative Therapist in the summer of 2016. Lisa was granted the Certified Eating Disorder Specialist (CEDS) designation from the International Association of Eating Disorders Professionals (IAEDS) in June, 2018. Beginning in 1993, her professional career has consisted of private practice counseling, personal and professional coaching, employee assistance programming, teaching, assisting in the development of a dedicated eating disorders program, professional speaking and writing. Lisa’s areas of specialty and interest include women’s issues, concerns of pre-adolescent and adolescent girls, families affected by addiction/codependency, eating disorders, survivors of abuse/trauma/torture, depressive and anxiety disorders, grief and loss concerns, chronic illness, life transitioning, and sexuality and spirituality issues. She is theoretically oriented in gestalt, systemic and existential philosophies and practices from holistic, positive and strength-based psychotherapeutic perspectives. Lisa utilizes numerous forms of creative expression, bioenergetics and elements of spiritual psychology in addition to traditional psychotherapeutic methods in her work with clients. Lisa is an empathic and integrity-minded practitioner who has great reverence and respect for those she works with.
Location: West Bend
Jackie Wichert, MSW, LCSW
Jackie is a licensed psychotherapist with a Masters of Social Work from the University of Wisconsin-Milwaukee. Jackie has gained experience and knowledge in her many years at Rogers Memorial Hospital and then working as a psychotherapist at an outpatient mental health clinic in Brown Deer. Jackie works with children, adolescents, adults, and families. She specializes in anxiety, depression, mood disorders, stress management, abuse, and trauma. She also specializes in positive parenting and developing behavioral plans to implement in the home. Jackie helps each individual utilize their strengths to find hope when feeling hopeless and gain control when feeling lost and out of control. Using Cognitive-Behavioral Therapy, Behavioral Therapy, and Motivational Enhancement Therapy Jackie will help explore and resolve the obstacles life may present.